At Dialect Drive, we strive to provide a seamless experience for our digital product customers. Please read our download policy carefully to understand your rights and responsibilities regarding your purchased products.

1. Product Availability

Upon completing your purchase, you will receive a confirmation email containing a download link for your digital product. Please ensure that the email address you provide is correct to avoid any issues with delivery.

2. Download Eligibility

Digital products are available for download immediately after purchase, provided payment is successfully processed.

You are entitled to a limited number of download attempts. If you encounter issues downloading your product, please contact our support team for assistance.

3. Non-Delivery

In case you do not receive your delivery email, it may be due to issues with your email provider or mail server. We recommend checking your spam or junk folder first. If you still cannot locate the email, please reach out to us for assistance.

4. Usage Rights

When you purchase a digital product from Dialect Drive, you receive a license to use the product for personal or commercial purposes as specified in the product description. Redistribution or resale of the product is strictly prohibited.

5. Defects and Support

While all our products undergo thorough testing, unexpected issues may arise. If you encounter any major defects, please report them directly to our technical support team as soon as possible for prompt resolution.

6. Refund and Exchange Policy

Due to the nature of digital products, we do not accept returns or exchanges unless the product has not been downloaded or accessed. For more details, please refer to our return policy.

7. Contact Us

If you have any questions or concerns regarding our download policy, please do not hesitate to contact us at support@dialectdrive.com or +254 73353 6055. Our team at Dialect Drive is always here to help.

Thank you for choosing Dialect Drive! We appreciate your business and look forward to serving you.